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The SmithBrandt Team Testimonials

What customers are saying about The SmithBrandt Team

local mortgage lender

I appreciated the knowledge and customer service; I felt Eric did a great job explaining the process. He was always there to answer my questions, and the closing was great too. I would refer my friends and family to Midwest Family Lending.

Alan K.

local mortgage lender

"Eric was so great! I only interacted with him. He was so responsive to questions, knowledgeable and just so easy to work with. We had a difficult closing with the prior homeowners and he was so patient and honestly the best part of the process was working with him."

Ryan W.

local mortgage lender

It was our first home purchase and we appreciated that Josh was continuously available to answer questions along the way. The application and closing process went smoothly thanks to working closely with our builder. This all happened during a lot of market uncertainty yet we never felt pressured into locking in a rate. I had several options to apply for a mortgage elsewhere including the large bank that I work for. Between the competitive pricing and better customer service received from MFLC I wouldn’t hesitate to refer friends and family."

Austin S

local mortgage lender

"Josh and Eric helped facilitate making the loan process easy by having an online option. Everything went well and was straight forward and simple."

Dan S.

local mortgage lender

"Eric had a professional relationship and did everything he promised. I believe the cost of the loan was reasonable and the process was accomplished in good faith. For me getting a loan from someone I don't know is very scary; and I believe Eric and his company to be honest and trustworthy. My wife and I were treated with respect."

Vaughn H.

local mortgage lender

I appreciated Eric & Josh’s knowledge and help getting everything to/from them as quick as they did."

Ryan T.

local mortgage lender

"Eric was great! This was my first experience with buying a new home and the entire mortgage process was new to me. Eric was so helpful and patient. He had to explain things to me a couple of times, but didn't seem to mind at all. He made the entire process so much easier."

Sue H

local mortgage lender

"Eric was very easy to work with and took the time to explain the vast amount of information. He was also professional and respectful throughout the process."

Aaron S.

local mortgage lender

"I had put off our refinance for quite awhile because I thought it would be a headache but I had I known how simple it was I would have done it sooner. We couldn't have been happier with the process."

Angela R.

local mortgage lender

I appreciated the friendly service, honesty and both were very knowledgeable."

Josh C.

local mortgage lender

This was our first mortgage. The only things we knew about getting home loans prior to this was what other people had told us about them. So, from what they said, we expected the experience to be confusing and time consuming. I don’t know who they were dealing with but for our first mortgage it was completed the opposite. Everything was done on time and we never felt rushed or pressured. I intend to refer the Smith Brandt Team to others for several reasons: First, we never thought we could get a home loan yet you guys helped us get one. Second, I never felt inferior or pressured during the entire process. It was like dealing with a good friend as opposed to dealing with someone sitting across a desk making you feel lucky they are taking their time to work with you and is only trying to close the deal so they can keep their lake house. And lastly, you guys did not just work during “business hours.” If I shot you an email with a quick question you got back to me right away. I didn’t have to wait till tomorrow morning at 8am to find out where I needed to be tomorrow morning at 8:30am for example. We are spreading the word as best we can. And doing our best to steer our friends who need a house or home loans your way. Thanks again!!"

Jeff & Jessica L

local mortgage lender

Eric is excellent at his job!! He truly understands communication and customer service.

Matthew C.

local mortgage lender

"I loved working with Josh and Eric, there personal touch. They were easy to get along with and could handle me and my crazy like it was just another day :)"

Whitney O.

local mortgage lender

"Working with Eric was fantastic. Buying a house can be a stressful process, but he always got back to our emails timely and answered any questions that we had. He also communicated very clearly any additional information he needed from us during the process."

Courtney G

local mortgage lender

The fact that Josh & Eric were willing to help us out when something that popped up on our credit report and got it corrected was very appreciated. They did a very good job of keeping us updated as we went through the process. The communication was great."

Benjamin W.

local mortgage lender

"The SmithBrandt Team really stayed on top of all the decisions we needed to make, and all the paper work that was needed to process our loan. When there was a glitch on our end, they notified us of what we needed to do about it. They really had a great understanding of what we wanted, and took care of business in a very timely fashion."

Grace B

local mortgage lender

"Eric was really patient with me and answered all my questions. As a first time home buyer, I wasn't sure about everything and he explained things well. Eric also was really great at responding to emails in good time and helped get the best mortgage package for me. I felt really good going into closing, everything was laid out for me ahead of time so I knew what to expect and how much I was going to be paying."

Allison M

local mortgage lender

"Eric was down to earth. He was willing to explain and provide insight on questions."

Ryan W.

local mortgage lender

"Eric was very helpful in communicating with us in regards to all the information he needed. He was helpful, friendly and laidback atmosphere made this process comfortable."

Patrick T.

local mortgage lender

Eric just took care of everything, kept me updated during the whole process and made it easy for me. There were no surprises. Eric is very trustworthy. Whenever I hear of someone needing this service I give them Eric’s number knowing they will be take care of."

Jeff J.

local mortgage lender

Eric & Josh made my process very smooth. I plan to refer to the SmithBrandt team to friends and family."

Lee L.

local mortgage lender

The process was quick and easy with no fault. They were friendly and easy to work with. Eric put a lot of time into getting me the best loan and rate at the time."

Nick G.

local mortgage lender

Eric had great communication with us and let us know in a timely manner what he needed and made buying our first house as easy as possible. We went to Midwest Family Lending because you specialized in a particular loan we were looking at and Eric showed us all our options.

Megan C.

local mortgage lender

I appreciated how quick the process was and helpful the employees were. Eric made the process easy."

Janeen T.

local mortgage lender

"Eric was great. His attentiveness and quick response time to our questions was much appreciated."

Matt H.

local mortgage lender

We appreciated we could talk with someone face to face. The process was most hassle free and the easiest we have ever experienced in all of the many times we have purchased homes."

Sandra B.

local mortgage lender

"It was nice to do business with someone face to face vs. national lender. Eric and I developed relationship and trust quickly. He was available and professional."

Brian M

local mortgage lender

The SmithBrandt Team where knowledgeable and answered all my questions. I would refer them to family and friends."

Jerad H & Kim O

local mortgage lender

The SmithBrandt Team kept me informed each step of the process. I think they would work very hard to make a loan happen."

Janelle L

local mortgage lender

Chuck and I would like to thank you again for all the hard work in making our dream a reality. Thank you for not giving up on us. We love our home and are so proud of it. Thank you again."

Chuck and Dee

local mortgage lender

We appreciated the thoroughness, everything was done in a timely manner and we were kept informed. When we asked questions, they were answered promptly and courteously. They and their team treated us as we would treat others, thus they represented us well!"

Glen & Marilyn M.

local mortgage lender

"I appreciated the personable interaction. Eric was great!"

Katherine B.

local mortgage lender

They were quick and responsive to all of the questions I had and took the time to make sure I was comfortable with the process. There was no pressure to do anything that I was uncomfortable with. They were great to work with!"

Kayla M

Testimonial

The fact that Josh & Eric were willing to help us out when something that popped up on our credit report and got it corrected was very appreciated. They did a very good job of keeping us updated as we went through the process. The communication was great."
Benjamin W.